Terms & conditions

Terms and Conditions

Effective Date: October 30, 2026

Welcome to Car Trail Transport. These Terms and Conditions govern your use of our website, https://cartrailtransport.us, and your inquiries regarding vehicle transportation services. By accessing this website or requesting services, you agree to the terms described below, to the extent permitted by applicable law.

Please read these terms carefully before using the website or arranging a vehicle shipment.

1. About Car Trail Transport

Car Trail Transport is a vehicle transportation service business based in Saginaw, Texas.

Business Address: 230 S Saginaw Blvd, Saginaw, TX 76179
Phone: (817) 587-0458
Website: https://cartrailtransport.us

Our website provides information about vehicle shipping options, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The precise role of Car Trail Transport in a particular shipment, including whether it acts as a broker, motor carrier, or another authorized service provider, will be determined by the applicable written agreement and disclosed before the transaction.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not attempt to disrupt its operation, gain unauthorized access to its systems, submit fraudulent information, or use the website to engage in unlawful activities.

You agree that information you submit through our website will be accurate and complete to the best of your knowledge.

3. Service Requests and Quotes

Information provided on this website is for general informational purposes. A quote request or inquiry does not automatically constitute a confirmed booking or guarantee carrier availability.

Transportation pricing may depend on the pickup and delivery locations, vehicle size, vehicle condition, transport method, scheduling requirements, carrier availability, and other relevant factors.

Unless expressly stated in a written agreement, quotes are estimates rather than guarantees of final price, pickup date, or delivery date.

Any applicable additional charges must be communicated and handled in accordance with the governing agreement and applicable law.

4. Booking and Payment

A transportation arrangement becomes binding according to the terms of the accepted booking agreement.

Before proceeding, customers should review the agreed price, payment schedule, cancellation provisions, pickup window, delivery estimate, and any conditions affecting the shipment.

Payment methods, deposits, refunds, and other financial obligations will be governed by the written agreement applicable to the transaction. Customers should not assume that deposits are refundable or nonrefundable unless the applicable terms clearly state so.

5. Customer Responsibilities

Customers are responsible for providing accurate vehicle and shipment information, including the vehicle’s make, model, dimensions when relevant, operational condition, pickup address, delivery address, and contact details.

Customers should disclose mechanical problems, modifications, unusual dimensions, or circumstances that could affect loading or transportation.

Before pickup, customers should remove personal belongings unless their transportation provider has explicitly authorized otherwise. Personal items may be prohibited or excluded from cargo coverage.

Customers should make the vehicle available at the agreed time and location, provide the necessary keys and authorized documentation, and arrange for an authorized person to receive the vehicle when needed.

6. Vehicle Inspection and Condition

Customers should inspect the vehicle with the carrier at pickup and delivery whenever possible.

Existing damage and vehicle condition should be recorded in the applicable inspection report or bill of lading. Customers should retain copies of the documentation and photographs.

Any newly observed damage should be documented promptly, including on the delivery paperwork where appropriate. Customers should follow the carrier’s reporting procedures and applicable claim deadlines.

7. Transportation, Insurance, and Liability

Vehicle transportation may involve exposure to road conditions, weather, delays, and other risks associated with motor vehicle shipping.

Applicable carrier insurance, coverage limits, exclusions, and claims procedures depend on the shipment and the responsible carrier’s terms and policies. Customers should request and review the relevant insurance information before transportation begins.

Car Trail Transport does not promise that every shipment is free from risk. Responsibility for loss, damage, or delay will be determined by the applicable contract, the parties’ actual roles, relevant insurance provisions, and applicable law.

Nothing in these terms excludes liability that cannot legally be excluded.

8. Pickup and Delivery Estimates

Pickup windows and delivery estimates are subject to traffic, weather, road closures, vehicle loading schedules, carrier availability, and other circumstances beyond reasonable control.

Unless expressly guaranteed in a written agreement, estimated dates and times are not guaranteed appointments.

If a material scheduling change occurs, customers should contact the designated transportation representative for updated information.

9. Cancellations and Changes

Cancellation rights, applicable fees, refunds, and changes to shipment details are governed by the applicable booking agreement and mandatory consumer protection laws.

Customers should request cancellation or changes in writing and retain confirmation of the request.

Changes to vehicle details, pickup or delivery locations, dates, or service type may affect pricing and availability.

10. Website Content and Intellectual Property

Website text, graphics, branding, design elements, and other materials may be protected by intellectual property laws.

You may view and use the website for personal, noncommercial purposes. You may not reproduce, republish, distribute, or commercially exploit protected website content without appropriate authorization, except as permitted by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services. These third parties operate independently and may have their own terms, policies, and practices.

Car Trail Transport is not responsible for third-party content or practices except where applicable law provides otherwise.

12. Website Availability and Accuracy

We make reasonable efforts to keep website information useful and current. However, we do not guarantee uninterrupted website availability or that every page will always be free from errors.

Service details, availability, and other information may change. Confirm important shipment details directly with the authorized representative before making a booking.

13. Limitation of Liability

To the extent permitted by law, Car Trail Transport will not be responsible for indirect or consequential losses arising solely from the use of this website.

This section does not override contractual transportation obligations, statutory rights, or liability that cannot lawfully be limited or excluded.

14. Privacy

Information submitted through the website is handled according to our Privacy Policy. By using the website, you acknowledge that you have been provided access to that policy.

15. Governing Law and Disputes

These terms are subject to applicable federal and Texas law, without overriding any mandatory legal protections or jurisdictional requirements.

Any dispute will be handled in a court or other forum with appropriate jurisdiction, subject to applicable law and the terms of the relevant transportation agreement.

16. Changes to These Terms

We may update these Terms and Conditions as our website, services, or legal obligations change. The updated version will be published on this page with a revised effective date.

Your rights regarding an existing shipment remain subject to the applicable agreement and law.

17. Contact Us

If you have questions about these Terms and Conditions, contact:

Car Trail Transport
230 S Saginaw Blvd, Saginaw, TX 76179
Phone: (817) 587-0458
Website: https://cartrailtransport.us